Delivery Policy

Everything sold on Gifty Codes is a digital gift card. Nothing is posted, nothing is couriered, and there are no delivery charges.

When your card arrives

Immediately. As soon as your payment is confirmed we request the card from the issuing brand and deliver it — normally within seconds.

Occasionally a brand's system is slow or briefly unavailable. When that happens your order stays open while we retry, and you will see its status update. We never charge you twice, and we never issue the same order twice.

How it reaches you

• To you. The card appears in your account under My Vouchers, and we email it to the address on your account.
• To someone you are gifting. We send the recipient a private link at the email address or mobile number you gave us. The message never contains the card number itself.
• Scheduled gifts. Where you chose a send date, we deliver on that date rather than immediately.

Business bulk orders

Cards are issued once your payment has cleared in our account. Depending on what you chose at upload, we either email each recipient their own private link, or give you a spreadsheet of links to distribute yourself — in which case each person opens their card with a one-time code sent to their mobile.

If it does not arrive

Check your spam folder first, and check the address on your order. If it is still missing, you can resend it yourself from My Vouchers, or write to hello@giftycodes.com with your order reference and we will resend it.

If an email address turns out to be wrong or unreachable, tell us — we can re-deliver to a corrected address as long as the card has not been revealed.

Keeping the link private

The link we send opens the card. Treat it like the card itself: anyone who has the link can see the number and PIN, unless the card was issued with a one-time code gate, in which case only the mobile number on the order can open it.

Questions

Delivery questions go to hello@giftycodes.com. See also our Refund & Cancellation Policy.